Thank you for shopping at IronWorksUK
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please note bespoke items will not be refunded unless faulty.
Your item needs to have a receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will refund you via your original payment method.
You will be responsible for paying your own shipping cost for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you have any questions on how to return your item, please contact us.